Privacy Policy

Privacy Policy for Tulda (Gavbiz Ltd)

At Gavbiz Ltd, we value the privacy of our customers and users. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, tulda.co, purchase products, or interact with us in any way.

1. Who We Are

Gavbiz Ltd is the official distributor of Tulda automotive refinish products. Our registered company number is 06605405, and our registered office is located at:

Unit 5b Tomo Industrial Estate, Packet Boat Lane, Uxbridge, England, UB8 2JP

2. Information We Collect

We collect the following types of personal data:

Personal Identification Information: Name, business name, email address, phone number
Payment Information: Payment details necessary for processing orders
Address Information: Billing address, delivery address
Website Interaction Information: IP address, location data, cookies, and analytics data

3. How We Collect Your Data

We collect data from the following methods:

Forms: When you register, place an order, or sign up for our newsletter
Cookies: We may collect data automatically using cookies and similar tracking technologies
Payment Processing: When you make a purchase, we process payment data via third-party providers
User Interactions: When you interact with our website, we collect information through your browsing behavior

4. How We Use Your Data

We use the personal data we collect for the following purposes:

To process orders and provide our services
To communicate with you regarding your orders, products, and services
To improve our customer service and website functionality
For marketing purposes, including sending newsletters and offers (with your consent)
To comply with legal obligations

5. Sharing Your Data

We may share your personal data with the following parties:

Partners and Distributors: To facilitate your purchase from local distributors of Tulda products
Third-Party Service Providers: Payment processors, order fulfillment, and marketing platforms such as Bitrix24 and BaseLinker, as well as Google Analytics for website analysis
Legal Requirements: If required by law, we may disclose your data to authorities.

6. Data Storage and Security

Your data is stored on secure servers with encryption technologies to protect it from unauthorized access. We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. For further details on retention periods, please contact us at contact@gavbiz.co.uk.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Correct any inaccurate or incomplete data
Delete your data or request the erasure of personal information, subject to certain conditions
Opt-Out from marketing communications, including newsletters

To exercise any of these rights, please contact us at contact@gavbiz.co.uk.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. These may include:

Essential Cookies: Necessary for the website’s operation
Performance Cookies: To help us improve the site via analytics (e.g., Google Analytics)
Functional Cookies: For preferences and settings

You can manage your cookie preferences through your browser settings. By using our site, you consent to our use of cookies.

9. Third-Party Services

We work with third-party service providers for the following purposes:

Payment Processors: To facilitate transactions and ensure secure payments
Analytics: To gather insights into website usage through tools like Google Analytics
Order Processing: We use BaseLinker for order fulfillment and related activities
Marketing: We use Bitrix24 for marketing and customer relationship management

These providers may have access to certain data but are bound by confidentiality and security measures.

10. Children’s Privacy

Our products and website are not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

11. International Data Transfer

We primarily operate in the UK and Ireland and comply with GDPR and other applicable privacy laws. If we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please check this page periodically for updates.